Troubleshooting

ANPR

ANPR is not recognising my number plate

1. Please confirm that rotation lock is not activated on your phone
2. Please confirm that the correct territories are selected under System Settings > Guard App > ANPR Settings

Failed to process. Error: Waiting for the text recognition model to be downloaded. Please wait.

1. Confirm that device has working internet connection to download the latest machine learning libraries
2. Confirm that the device is a GMS device with valid a Google Play Store Accounts.
3. Updating Google Play Services to the lastest version
4. Clear Google Play Store Cache by navigating to: Settings->Apps->Google Play Services->Storage->Manage Space->Clear All Data