Avigilon ACC Integration

EvTrack connects to Avigilon ACC so that visitor and contractor credentials issued in EvTrack are created automatically in your Avigilon access control, and removed again when the visit ends. It suits sites that already run Avigilon and need to grant temporary access to visitors.

1. How it works

EvTrack reaches Avigilon through an EvTrack Connect agent: a small program that runs on a computer that can reach your Avigilon system and connects out to EvTrack, so no inbound port needs to be opened on your network. When a visitor is registered or checked in, EvTrack issues their credentials and sends them to the agent, which creates the matching cardholder and cards in Avigilon, with the access the visitor’s access control lists are mapped to. When the visit ends or a credential is cancelled, EvTrack has the agent remove it again.

2. Install and pair the agent

1. Install the agent on a computer that can reach your Avigilon system: see Install an EvTrack Connect Agent.

2. In EvTrack, add an EvTrack Connect app for Avigilon and pair the agent: see EvTrack Connect Agent.

3. Configure the integration in EvTrack

When the agent is installed and has its configuration, the app’s Overview shows the agent as Connected.

On the Connection tab, enter how the agent reaches your Avigilon system. The agent, not EvTrack, connects to Avigilon with these settings.

On the Configuration tab, choose the synchronisation settings and map each EvTrack access control list to the Avigilon access the visitor should be granted.

On the Filters tab, the Credential types picker controls which kinds of credential EvTrack sends to Avigilon. Every credential type the agent supports is ticked by default, so all of them are sent. Un-tick a type to stop sending it to this integration. Leaving none ticked accepts every supported type, the same as the default. Only the types this agent can use are offered.

4. Testing

1. Record a visitor check-in on the Kiosk or Guard device, and confirm that the cardholder and credential appear in Avigilon.

2. Present the visitor’s credential at an Avigilon reader, and confirm the access is granted and logged.