Removing a user account revokes their login and takes them out of the user list.

Before you start: you need user administration rights. Consider whether disabling the account (clearing its validity window) is enough - deletion removes the user from day-to-day views, while their historical events remain in the logbook for the audit trail.

Step 1: Select the user

Click Users in the sidebar, find the user in the list and click their row to select it. The toolbar’s Edit and Delete buttons become active once a row is selected.

Step 2: Click Delete

Click Delete in the toolbar above the list.

Step 3: Confirm the delete

A confirmation page lists the account that will be removed, with its email address. Click Delete to remove it, or Cancel to return to the list without deleting.

Step 4: The user is removed

The list reloads without the deleted account - if you search for the name, no row is found. The user can no longer log in, and any credentials they held stop granting access.

Notes

• Deleting a user does not erase their past visits or events - the logbook keeps the audit trail.
• If the user was a host, reassign their upcoming visitors first so invitations and notifications keep working.

See also: Add a User and Edit a User.